Yeastar Cloud PBX is a unique cloud-based telephone system that makes business communications much simpler. It carries many features, and can easily handle calls, call routing, conferencing, voicemail and many other features directly in the cloud, allowing for broad access capabilities.

Yeastar Cloud PBX fully operates in the cloud, as opposed to traditional on-premises PBX systems that require physical hardware installation and maintenance. This lowers maintenance and installation costs, and allows for superior options for scalability and flexible implementation for remote work and work-from-home (WFH) options or as your business expands.

Some of the business benefits of using Yeastar Cloud PBX include saving funds otherwise spent on hardware installation and maintenance, more options for scalability as your business grows, options for remote work, conferencing and mobile app integration, call handling options, and even thorough and detailed call analytics that help your business maximize its communication protocols.

By using Yeastar Cloud PBX, you can lower the need for expensive hardware installation and maintenance. Yeastar Cloud PBX also has a range of different affordable pricing models based on your business’s unique needs, allowing you to pay for just what you need, and nothing extra.

You will need a trustworthy broadband internet connection to use Yeastar Cloud PBX.

Absolutely! QTech will set your enterprise up with the Yeastar Cloud PBX platform using your existing number. Our team can even create a custom 1-8XX number.

You will need a minimum internet speed of 10/10 gbps on all downloads and uploads.

All Android and IOS devices are compatible with the latest 2023 version of Yeastar Cloud PBX.

Yes, we offer 24/7 customer support for all aspects of the Yeastar Cloud PBX platform.

Yes, absolutely!

VoIP, otherwise known as Voice Over Internet Protocol, is a unique technology that transmits voice communication over the internet by transforming analog voice signals into digital data packets.

VoIP transforms analog vocal signals into digital information which is sent over the internet to the recipient and then transformed back into analog signals for the receiver.

Use of VoIP can help your business save costs otherwise associated with phone bills and hardware, provides excellent flexibility, robust advanced features, scalability options as your company grows, and, of course, the amazing ability to make calls from any location almost anywhere in the world with an internet connection.

Yes, VoIP allows you to place international calls at a far lower rate as compared to traditional analog phone services.

Yes, VoIP is usually cheaper, especially for long-distance and international calls.

You will need a device with a strong internet connection, like a computer, a smartphone, or VoIP-enabled phone hardware.

Yes, you can easily use VoIP on your computer by installing a special smartphone application or using a web-based VoIP service.

Yes, there are mobile applications that you can use VoIP services on your smartphone through.

Yes, QTech provides support number porting, allowing you to keep your existing phone number while changing your phone service to VoIP.

Yes. VoIP systems utilize encryption protocols that keep voice data secure during transmission.

Call quality with VoIP is usually high-quality, but it is sometimes affected by slow internet speeds or network congestion.

VoIP can work with slow internet speeds, but low bandwidth can lower call quality.

If your internet connection is disrupted during a power outage, VoIP service might be affected. However, QTech can set you up with instant call forwarding, so all calls to your office line will be instantly transferred to your mobile application or a landline at a different location that you connect to our cloud-based server.

Absolutely, VoIP is a great choice for businesses of all sizes due to its affordability, scalability, flexibility, and range of advanced features.

VoIP usually includes features like call forwarding, call waiting, voicemail, caller IDs, conferencing, and much more.

Softphones are software applications that allow you to make calls over the internet using your smartphone or computer.

If you want to use a traditional analog phone with VoIP service, you might need an Analog Telephone Adapter (ATA) to convert analog signals to digital. QTech can set your office up with a range of VoIP compatible landline phones.

QTech can easily set up VoIP service on your existing home phones, or provide you with new phones that are easily integrated instantly with your VoIP service plan.

QTech provides a range of all-inclusive phone and telecommunications service packages, with a range of tiered features ideal for businesses of all scales. QTech provides some of the most affordable and competitively-priced VoIP service packages available almost anywhere in the Greater New York and TriState area, much less the country.

Absolutely. VoIP supports conference calling, letting many participants join a single call at the same time.

The level of bandwidth required for VoIP will depend on what type of codec is used and what the call quality is. Usually, a stable internet connection of at least 100 kbps is ideal.

Yes! QTech can connect your analog fax lines - as well as your analog alarm and elevator lines - to VoIP, allowing you to monitor and control all aspects of your business remotely from the cloud.

VoIP codecs are a unique hardware or software-based algorithm that works to compress and decompress audio signals as well as transmit them over the internet.

Yes, VoIP can provide you with a virtual phone number that allows you to maintain a local presence in different areas, all while using your existing primary number through your VoIP service. We can even create you a custom 1-800 number that is themed to your specific business or brand.

Yes! VoIP supports caller ID and shows all relevant caller information on the recipient’s device.

Yes, QTech provides top-of-the-line VoIP technology that offers high-quality video conferencing capabilities.

QTech provides transparent, all-inclusive VoIP and cloud-based business telecommunications packages that handle all of your business’s needs for a single price.

Yes, VoIP can be integrated with many leading CRM software types, allowing you to organize and streamline your data management and internal / external communication.

You can easily troubleshoot VoIP connection issues by checking internet connections, firewall settings, and router setups. QTech provides 24/7 maintenance, troubleshooting, and repair services for VoIP connection setups.

QTech can configure your existing phone system to work with VoIP, but in some cases your existing landlines will need to be upgraded. QTech provides affordable packages of high-quality desktop phones to easily configure with VoIP systems.

Yes, QTech offers a VoIP package that includes call recording capabilities.

Yes, VoIP systems have the capability to block or screen out unwanted calls.

Yes, VoIP can easily be set up with full voicemail functionality.

Yes, VoIP allows for easy call forwarding, even to your mobile phone or to phones with any internet connection around the world.

Yes, VoIP can be used during international calls as long as you have an intent connection.

SIP is a special communication protocol that is utilized in VoIP technology to start and end different multimedia sessions.

Yes, VoIP can work with satellite internet, but it is sometimes affected by latency issues that degrades call quality. QTech can easily set up your business with high-quality broadband internet service as part of one of our total-coverage business telecommunication technology packages.

Yes, VoIP can be used with toll-free numbers.

VoIP might have lowered phone call quality in congested networks, but quality can be improved by configuring Quality of Service (QoS) settings.

Absolutely! This is more popular than ever these days. VoIP supports web conferencing and virtual meetings with advanced features like screen sharing and video calling.

Yes, VoIP can help maintain a virtual office environment with remote employees that utilize web-based communication.

Mobile VoIP applications have good call quality, but this can be periodically affected by internet connection and signal strength.

We recommend using strong and complex passwords, using encryption options, and ensuring that all software is upgraded and up-to-date.

Absolutely! This is a key feature of why VoIP can be a fantastic asset to companies of all sizes. VoIP can be used on multiple devices at the same time, with multiple calls being transmitted and received simultaneously.

QTech will rapidly and effectively port your existing number to your new VoIP setup - and we can even provide you a brand new number.

Yes, VoIP supports E911 services, which provides additionally detailed location information to emergency responders when a 911 call is placed.

VoIP can be configured to operate with many business security systems. QTech can configure your existing hardwired alarm systems (as well as elevator and fax systems) to operate along with VoIP and PBX technology.

Quality of Service is a group of managed technologies and protocols that work to prioritize VoIP information traffic to improve and assure higher quality calls.

Yes, VoIP supports both text-to-speech and speech-to-text applications to improve general accessibility and allow for convenient transcription.

Yes, VoIP call data can be logged and analyzed utilizing special software that analyzes call metrics and performances. QTech provides your company with a complete package that contains all of the call analytics and management features that your enterprise needs.

Yes, VoIP is often used with virtual call centers due to its fantastic level of management options, flexibility, and affordability.

Hosted VoIP services entail a VoIP framework that is fully hosted and maintained by the service provider. QTech provides fully cloud-based VoIP services, eliminating the need for your company to install and maintain expensive hardware, and creating convenient safeguards that allow your company to maintain communication and experience almost zero downtime in the event of a power failure.

Yes, VoIP can easily be integrated with IVR systems to make all call routing and handling an automated process.

Simply contact QTech. Our team will help sign your company up with a VoIP service plan and carry out all aspects of the setup and configuration, including installing brand new landlines, setting up your mobile phones or lines at other locations with VoIP, and even providing you a single-package phone and internet service setup!

SIP (Session Initiation Protocol) trunking is a method of delivering telephone services (as well as other communications) over the Internet. It works through an SIP-enabled or hosted PBX (private branch exchange) in order to replace traditional telephone lines. SIP works to define and translate messages sent between different endpoint locations and handles all elements of the call.

SIP trunking has a broad range of benefits. It helps to reduce the cost of telecommunications through your company, eliminating long-distance and international call qualities, and when integrated into a VoIP system, can help to unify and organize all of your company’s internal and external communications into an easily managed system.

SIP trunks support a wide range of SIP channels which can be thought of as akin to telephone lines. Each SIP channel can represent one concurrent incoming and outgoing phone call. You can choose to purchase as many SIP channels as you need to support your business, and increase them on demand.

VoIP (Voice Over Internet Protocol) refers to phone calls made over the internet, and is deployed in conjunction with a managed software application, usually with IP enabled PBX hardware or a hosted VoIP service. SIP is one part of this service, one of the many different protocols involved in VoIP.

QTech sets your Greater New York area company (or your company located almost anywhere) with high-quality VoIP, PBX hardware, and SIP trunking, assuring you an organized and reliable way to carry out crystal-clear phone calls from your main business property, your home, or from any internet-connected area almost anywhere - including your smartphone.